Terms of Use

Welcome to archisoup. www.archisoup.com (the “Website”) is operated by archisoup (“we”, “us” or “our”).

Please read these terms carefully before using the Website or buying anything from us. By using the Website, or by placing an order, you agree to these terms. If you do not agree to them, please do not use the Website or buy our products.

These terms limit our liability to you and set out what you may and may not do with the products you buy. Section 5 governs the products you download from us and takes precedence over the general Website terms in Section 3 where the two differ.

1. Who we are and how to contact us

archisoup is an online publisher and digital product business based in the United Kingdom. You can contact us at the email address published on our contact page.

2. Your account and eligibility

If you are under 18, you may use the Website but you may only place an order with the involvement of a parent or guardian, who will be responsible for the order.

You are responsible for keeping your account details and download links secure, and for any activity that takes place under your account.

3. Using the Website

Access to the Website and the articles, guides, images and other material published on it (the “Website Content”) is provided for your information and personal use.

Except as expressly permitted in these terms, you may not use, reproduce, distribute, create derivative works from, publicly display, publish, transmit or otherwise exploit Website Content without our prior written consent.

You also agree not to:

  • circumvent, disable or interfere with any security-related features of the Website, including features that restrict the use or copying of content;
  • use automated means, such as a robot, spider or scraper, to copy or extract Website Content, except that we grant public search engine operators permission to index the Website for public search results. We may withdraw that permission at any time;
  • interfere with the proper working of the Website, or attempt to impair, overburden or disable it;
  • decompile, reverse engineer or disassemble any part of the Website;
  • use network-monitoring software to determine the architecture of, or extract usage data from, the Website;
  • impersonate another person or entity, or encourage conduct that breaks the law;
  • restrict or inhibit any other user from using the Website.

You agree to cooperate with us in investigating any suspected breach of these terms.

This section governs the Website. It does not restrict what you may do with products you have purchased, which is set out in Section 5.

4. Intellectual property

The Website and all Website Content, together with all intellectual property rights in them, are owned by us or our licensors. This includes text, illustrations, drawings, files, images, software, graphics, photographs, video, information, materials, products and services.

All trade marks, service marks, trade names and trade dress appearing on the Website are owned by us or our licensors.

Other than the limited licence granted in these terms, you acquire no right, title or interest in the Website, the Website Content or any product. All rights not expressly granted are reserved.

5. Products and downloads

5.1 What you are buying

Our products are digital files, delivered by download. You are buying a licence to use those files as set out below. You are not buying ownership of them.

5.2 What you may do

On purchase, and subject to payment in full, we grant you a perpetual, non-exclusive, non-transferable licence to:

  • use, open, edit and adapt the files;
  • incorporate them, in original or adapted form, into construction projects undertaken by you or by the practice or organisation that purchased the licence, including commercial projects;
  • issue adapted drawings as part of your own drawing set, in your own title block, to your own clients, contractors and approving authorities.

5.3 What you may not do

You may not:

  • publish the files on any website, platform, drive or repository accessible to people outside your practice;
  • resell, sublicense, rent, share, give away or otherwise distribute the files, in original or adapted form, other than as part of a project drawing set as described above;
  • include the files in any product, template, library, course or resource that you sell or distribute;
  • use the files, or allow them to be used, by a manufacturer or supplier to demonstrate or promote their own products, or in marketing documents, literature, catalogues or associated materials;
  • remove or obscure any copyright or ownership notice contained in the files.

5.4 Who the licence covers

A single purchase licenses one practice, studio or organisation, and the individuals working within it, at a single business. It does not cover use across separate businesses, group companies, franchisees or joint ventures, and it does not cover distribution to clients, consultants or contractors for their own reuse.

If you need a licence covering more than one business, or wish to include the files in something you distribute, please contact us.

5.5 Delivery and access

Files are delivered by download link on your order confirmation and by email, normally immediately after payment.

We aim to keep download links available, but we do not guarantee that any link will remain live indefinitely. Please download and store your files on purchase.

5.6 Updates

Where a product is described as including lifetime updates, this means that additions and revisions we make to that product will be made available to you at no further cost for as long as we continue to publish it. It is not a commitment to publish updates to any schedule, to add particular content, or to publish the product indefinitely. If we retire a product, you keep the files you have already downloaded and the licence to use them.

6. Detail drawings and technical content

This section is important. Please read it.

The detail drawings, templates, schedules and technical files we sell are a starting point for developing your own detail, relevant to your specific project, site, structure and specification. They are generic details. They are not a project-specific design and they have not been prepared with any knowledge of your project.

Architectural drawings should be prepared and checked by a qualified and experienced person holding the appropriate professional indemnity insurance.

We give no assurance or guarantee of Building Regulations approval, code compliance, structural adequacy, weathertightness, thermal or fire performance, or compliance with any standard, in any jurisdiction, through the use of these drawings. All drawings must be checked, coordinated and approved by the appropriate approved inspectors, building control body, structural engineer and other consultants engaged on your project.

Our drawings are drawn to UK construction practice and metric dimensions. Construction methods, standards and regulations differ by country and by region. It is your responsibility to establish whether a detail is appropriate for your jurisdiction.

You remain the designer. Nothing in these terms, and nothing in the supply of any file, transfers professional responsibility or liability for any design to us. We accept no liability for any loss or damage arising from the use of, reliance on, or inability to use any drawing or file.

We may update or change our drawings and technical content at any time without prior notice, and we do not commit to updating them.

7. Price and payment

Prices are shown on the Website and are payable in full at the point of order. We may change prices at any time, but changes will not affect orders already placed.

Where a price is shown in a currency other than pounds sterling, your card issuer’s exchange rate and any charges they apply are a matter between you and them.

8. Cancellation and refunds

8.1 Consumers in the UK and EU

If you are a consumer, you normally have a 14-day right to cancel a purchase of digital content.

Because our products are downloaded immediately, you will be asked at checkout to expressly consent to immediate delivery and to acknowledge that you lose the right to cancel once the download begins. Where you have given that consent and the download has started, the 14-day cancellation right no longer applies.

Nothing in these terms affects your statutory rights, including your rights in relation to digital content that is faulty, not as described, or not of satisfactory quality.

8.2 Business purchases

Where you buy as a business, the consumer cancellation rights above do not apply.

8.3 Our general position

Other than as set out above, or where a refund is expressly offered on the sales page for a particular product, we do not accept refund requests on digital products, because the product is delivered in full at the point of download.

If something is wrong with a file, tell us. We would rather fix it, and we welcome feedback for future improvements.

9. No professional relationship

Our products and content are published for information and educational purposes. Buying a product or reading the Website does not create a professional, consultancy or contractual relationship between us in relation to any project, and does not make us a designer, consultant or adviser on your project.

We are not affiliated with, endorsed by, or accredited by any professional body, registration board or licensing authority. Any reference to such organisations is descriptive only.

10. Disclaimers

The Website, the Website Content and all products are provided “as is” and “as available”, without warranty of any kind, whether express or implied, to the fullest extent permitted by law.

We do not warrant that the Website or any product will meet your requirements, that operation will be uninterrupted or error-free, or that content is accurate, complete or current. Material on the Website may contain technical, typographical or photographic errors.

Some Website Content reflects the opinions of third parties. We do not endorse it and are not responsible for its accuracy.

11. Limitation of liability

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, consequential or special loss or damage, or for any loss of profit, revenue, contract, business, goodwill, data, or anticipated saving, arising out of or connected with your use of the Website or any product.

Where we are found liable, our total liability to you in connection with any product is limited to the amount you paid for that product.

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded or limited. If you are a consumer, nothing in these terms affects your statutory rights.

12. Indemnity

You agree to indemnify us against any claim, loss, liability or cost arising from your breach of these terms, your misuse of any file, or your use of any drawing on a project, including any claim brought by a client, contractor, consultant or third party in connection with a project on which our files have been used.

13. Third-party links and affiliates

The Website contains links to third-party websites, and we participate in affiliate programmes, including the Amazon Services LLC Associates Program. We may earn a commission on qualifying purchases made through those links, at no additional cost to you.

We do not control third-party websites and are not responsible for their content, accuracy, availability or practices. You use them at your own risk.

14. Communications

When you contact us, subscribe to our newsletter or place an order, you consent to receive communications from us electronically. You agree that email constitutes written communication for the purposes of any legal notice requirement.

You can unsubscribe from marketing email at any time using the link in any email. We will still send you communications relating to orders you have placed.

15. Privacy

Our Privacy Policy explains how we collect and use personal information and forms part of these terms. By using the Website you acknowledge and agree to it.

16. Changes to these terms

We may revise these terms at any time. The version published on the Website at the time you use it or place an order is the version that applies. Changes will not apply retrospectively to orders already placed.

17. Governing law and jurisdiction

These terms, and any dispute arising out of or in connection with them, are governed by the law of England and Wales.

You and we agree that the courts of England and Wales have exclusive jurisdiction, except that if you are a consumer resident elsewhere in the United Kingdom or in the European Union, you may also bring proceedings in the courts of the country in which you live, and you retain the benefit of any mandatory consumer protection provisions of that country.

18. General

If any provision of these terms is found to be unenforceable, the remaining provisions continue in force.

Our failure to enforce any provision is not a waiver of it.

These terms, together with our Privacy Policy and any terms shown at checkout, are the entire agreement between us in relation to your use of the Website and your purchase of our products.